Data Breach Notification Policy

Internal and external escalation approach for security incidents, including user notifications where appropriate.

Incident classes

The platform classifies incidents based on severity, systems affected, data sensitivity, operational impact, and regulatory consequences.

Response steps

• Contain and investigate the event.
• Preserve relevant logs and evidence.
• Assess impact on users, professionals, and systems.
• Escalate internally to technical and compliance owners.

External reporting

Where required, the platform will report or cooperate with competent authorities, including CERT-In, and may notify affected persons or organizations where the incident creates material risk or applicable law requires notice.

Communications

Notifications may include the incident type, affected systems or data categories, mitigation actions, and expected next steps, subject to investigative and legal constraints.

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