Dispute Resolution & Arbitration Policy
Platform-first dispute handling path before escalation to formal legal or contractual remedies.
Good-faith resolution
Parties should first use the platform grievance process and provide a fair opportunity to resolve factual, financial, and service-related issues.
Scope
This policy applies to disputes connected to platform operations, transactions, billing, access controls, and policy enforcement, without limiting any non-waivable statutory rights.
Escalation path
Where a matter remains unresolved, the platform may propose structured negotiation, written resolution, mediation, or other lawful dispute handling steps before formal proceedings.
Preservation
Parties should preserve messages, invoices, timelines, and other relevant records while the dispute remains open.
Barrister24 is a legal technology platform operated by Vidhivrtti Solutions LLP. It is not a law firm, does not advertise advocates, does not rank advocates, and does not guarantee outcomes. Profile and service information is provided for structured intake and informational discovery only.