Privacy Policy

How Barrister24 collects, uses, stores, shares, and protects personal data across public and authenticated platform experiences.

Legal basis and scope

This Privacy Policy applies to digital personal data processed through Barrister24. It is drafted with reference to the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and applicable cyber-security directions issued by CERT-In.

Data we process

• Identity and contact data such as name, email address, phone number, and account role.
• Consultation, case, document, wallet, communication, and support records created on the platform.
• Usage, device, IP, log, cookie, and security-event data.

Why we process it

• To create and maintain accounts and onboarding records.
• To match users with lawyers or firms, enable calls and messaging, and process payments.
• To meet security, fraud-prevention, compliance, tax, and grievance-handling obligations.

Data sharing

We share data only on a need-to-know basis with lawyers, firms, processors, payment partners, storage providers, communication vendors, and lawful authorities where required.

Your rights

Subject to applicable law and technical feasibility, you may request access, correction, deletion, consent withdrawal, grievance escalation, or account closure through the published support and grievance channels.

Security

We apply layered access control, encrypted transport, audit logging, operational monitoring, and vendor controls appropriate to the nature of the data and service.

Barrister24 is a legal technology platform operated by Vidhivrtti Solutions LLP. It is not a law firm, does not advertise advocates, does not rank advocates, and does not guarantee outcomes. Profile and service information is provided for structured intake and informational discovery only.